Update on the Dorks at BW

| 2 Comments

For three days there was no charge on my MasterCard for the AWFUL hotel room we had to deal with over the weekend.

But it didn't last. A charge for the room showed up, but along with that there was a credit of the same amount. So they DIDN'T charge us for the room.

BUT....

There was ANOTHER charge of $20.97 from Best Western, that I have no idea what it is for. I turned in a dispute, at Mastercard, for the new $20.97 charge and will call Mastercard AND Best Western Corp. office tomorrow.

What do you suppose the NEW charge is for? Any guesses?

UPDATE TO THE UPDATE:
Best Western called back and they are crediting BOTH charges. They didn't tell me what the $20.96 was for, so it is still a mystery.

I also got an apology letter from The Prescottonian. Rather a generic form letter that ended with,

"We look forward to serving your future hotel needs in Prescott."

Yeah! Like THAT is ever going to happen.

2 Comments

Inconvenience Fee (Theirs, not yours).

I'm glad it all worked out, but know that you were geared up to fight it if it didn't! WAY TO GO!!

My Peeps

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